These are our Terms of Use (which incorporate the Privacy Policy and terms referred to below) and they set out the rules that apply when you use (the “Website”).

Please make sure you read these Terms of Use before you start to use the Website. By visiting and using the Website, you are agreeing to these Terms of Use. If you don’t agree with any part of these Terms of Use, you should not use the Website.

  1. Who are we?

The organisation that operates the Website is The Royal Theatrical Support Trust (the “RTST”).  The RTST is a company limited by guarantee incorporated in England and Wales under the Companies Act 2006 with registered number 921909.  The RTST is registered as a charity with the Charity Commission in England and Wales under registration number 254671. The RTST’s address is First Floor, 100 Victoria Embankment, London, EC4Y 0DH.

If you have any questions, comments or complaints about these Terms of Use, please contact

  1. Access to the Website

We reserve the right to disable or restrict your access to the Website at any time if in our opinion you have breached these Terms of Use or there is any security risk.

Please be aware that if you access the Website from a mobile device your mobile network operator may charge you a data usage fee – we recommend speaking to your mobile network operator for more details about these types of fees.

  1. Acceptable Behaviour on the Website

There are certain things you must not do when you use the Website, and we set these out below.

You must not:

  • breach any applicable law or regulation, or do anything which is otherwise unlawful or fraudulent;
  • deliberately introduce any kind of harmful or malicious computer code to the Website such as viruses, worms, Trojans, spyware, adware, keystroke loggers, or anything else which is designed to have a harmful effect on computers, systems and/or servers;
  • try to gain unauthorised access to the Website, or any of our computers, systems and/or servers, or attack the Website via any kind of denial-of-service attack (or anything similar); or
  • impersonate anyone else or misrepresent your affiliation to anyone or any company.

You promise that you will respect the rules we’ve listed above. If someone takes any kind of legal action against us (or threatens to do so) because you’ve broken any of the rules above or because of anything else you’ve done on the Website, you agree that you will be responsible and you agree to compensate us if we suffer any financial loss as a result.

  1. Our Intellectual Property Rights

We are the owner of (or, if applicable, have had permission to use) the various intellectual property rights that exist in the Website itself and the various parts of it. Other than as specifically referred to in these Terms of Use, we do not give you any permission to use our intellectual property rights (for example in our trade marks, graphics, text, branding, and/or software).

You must not change or alter any part of the website, or extract or re-use any part of the Website without our permission. For example, you must not use any data mining, scraping or other similar tools to extract any part of the Website without our permission. Also, you must not copy any part of the Website for commercial purposes without obtaining our permission to do so.

  1. Our liability

We do not guarantee that the content on the Website is accurate. Also, nothing on the Website is intended to constitute any kind of advice on which reliance should be placed.  We will not be liable if you (or anyone else) relies on anything appearing on the Website, whether posted by us or anyone else.

We do not guarantee that the Website will always be available or that it will be free from bugs or errors. So far as we are legally allowed to do so, we exclude any warranties that may be implied into these Terms of Use by law. You must use the Website at your own risk.

We will not be held liable if for any reason the Website or any part of it is unavailable for any reason.

So far as we are legally allowed to do so, we, and third parties connected to us, do not accept any liability for any loss or damage incurred by any user or other person in connection with the Website or any part of it. This is the case whether the loss or damage is caused by breach of contract, tort (for example, if we are negligent), or otherwise. Furthermore, we will not be responsible for any delay or failure to comply with our obligations under these Terms of Use if the delay or failure is caused by anything beyond our reasonable control.

For any loss or damage that is not excluded under these Term of Use our total liability, and that of third parties connected to us, to you (whether the loss or damage is caused by breach of contract, tort or otherwise) is limited to £100. Nothing in these terms affects your statutory rights as a consumer.

  1. Privacy

Please read our Privacy Policy, which explains what we do (and what we don’t do) with your personal information. By visiting and using the Website, you are agreeing to the practices described in our Privacy Policy.

  1. Links and other Websites

The Website may contain links to and from various other websites. We are not responsible for and make no promises or guarantees in respect of any such third party websites. If you follow a link to any such websites, please note that these websites have their own terms of use and we cannot be responsible for them. Please check the terms of use of these other websites.

You can link to the Website provided doing so does not damage or take unfair advantage of our reputation. Also, you must not link to the Website in any way which suggests an association with or endorsement and/or approval of another website or service, without first getting our consent.

  1. Some other general terms 

These Terms of Use (and the Privacy Policy and terms referred to above) make up the entire agreement between you and us regarding the Website and they supersede any prior agreements that may have been made.

If you provide us with any feedback about the Website, you acknowledge that we are entitled to use that feedback without any obligation to you.

If any part of these Terms of Use are deemed not to be enforceable, the other parts will remain in full force and effect. 

Other than as referred to in these Terms of Use, no third party is intended to have any right to enforce any of the provisions of these Terms of Use.

  1. What law applies to these Terms of Use?

These Terms of Use and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by English law, and the English courts will have exclusive jurisdiction.

  1. Will these Terms of Use ever change?

Any changes we make to these Terms of Use will be posted on this page.

These Terms of Use were last updated on 6 January 2016.